Contact Us

Our customer support team is available to assist with product questions, order support, payment issues, shipping updates, returns, refunds, and other matters related to your shopping experience with Zovreli.

Email is often the best contact method when you need to provide detailed information, such as order details or a description of an issue. Phone support is also available during our regular customer-service hours if you prefer direct assistance.

If you have questions before purchasing, please contact us with the product name or category and a short explanation of what you would like to know. We can assist with general product information, basic support guidance, and store-policy questions.

Providing clear details helps our team respond more efficiently and offer more useful assistance.

If you have already placed an order, we can help with order status questions, shipping updates, payment concerns, return or refund requests, and other post-purchase issues. When contacting us, please include your order number and the email address used at checkout whenever possible.

We aim to make support clear, responsive, and easy to access throughout the shopping experience.

Zovreli is operated by Shanghai Yunji Yuedong Technology Co., Ltd.. The registered owner is Deng Juan, and the business address is Room J, 1_203, No. 337 Shahe Road, Jiangqiao Town, Jiading District, Shanghai, China.

Our support information is listed below so customers can quickly contact us regarding products, orders, payments, shipping, or any other store-related matter.